Privacy Policy – Partsheaven.xyz
Last Updated: 30 November 2025
Welcome to Partsheaven.xyz, the largest online store for mobile phone spare parts in Bangladesh. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
By using Partsheaven.xyz, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide a better shopping experience:
a. Personal Information
When you create an account or place an order, we may collect:
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Your name
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Mobile number
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Email address
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Delivery address
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Billing information (not card details)
b. Device and Usage Information
When you browse our website, we automatically collect:
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IP address
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Browser type
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Device type
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Pages you visit
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Time spent on the site
c. Cookies
We use cookies to:
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Remember your login
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Save your cart items
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Improve site performance
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Show relevant product suggestions
You can disable cookies from your browser settings anytime.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide order updates and customer support
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Improve website speed and user experience
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Personalize product recommendations
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Send promotional messages (only with your consent)
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Prevent fraud and unauthorized activities
3. How We Protect Your Data
Your data safety is our top priority.
We use:
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SSL encryption
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Secure payment gateways
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Regular system monitoring
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Limited access to personal data
We do not store or share your credit/debit card details.
4. Sharing of Information
We do not sell or trade your personal information.
We only share necessary data with:
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Delivery partners (for order delivery)
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Payment service providers (for payment processing)
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Technical partners (hosting, analytics)
All partners follow strict data protection standards.
5. SMS & Email Communication
We may send:
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Order confirmations
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Shipping updates
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Promotional offers (if you subscribe)
You can unsubscribe anytime by clicking the unsubscribe link or contacting customer support.
6. Your Rights as a User
As a customer in Bangladesh, you have the right to:
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Access your personal data
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Update or correct information
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Delete your account
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Opt out of promotional messages
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Request details about data usage
Contact us if you want to use any of these rights.
7. Children’s Privacy
Partsheaven.xyz does not knowingly collect information from users under the age of 13.
If you believe your child has shared information with us, contact us immediately.
8. Data Retention
We keep your data:
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As long as your account is active
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As required for legal or tax purposes
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To resolve disputes or prevent fraud
You may request account deletion at any time.
9. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their content or privacy practices.
We recommend reviewing their privacy policies before sharing any information.
10. Changes to This Privacy Policy
We may update this policy occasionally.
Changes will be posted on this page with the updated date.
Continued use of Partsheaven.xyz means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or want to request any data-related actions, feel free to contact us.
Partsheaven.xyz – Bangladesh’s No.1 Mobile Spare Parts Store
📧 Email: support@partsheaven.xyz
📞 Phone: +8801XXXXXXXXX
🌐 Website: https://partsheaven.xyz